Part 4: After
We’ve come to the final installment of our tips on organizing an online training course.
When is the next training session?
(Reminds me of Three Degrees: “When will I see you again?”)
- Discuss when the next session will be, if there is one, and related logistics. You can also use this to discuss what other follow up training courses that the students can join next.
- If you want, you can also counsel the students one-on-one on their career, study progress… Let them know how to approach you and what you can help them with.
Survey and Feedback
- At the end of the session, get student feedback. You can use Google Forms or Facebook surveys or get them to submit via email.
- Set up a private Facebook group comprising students who have attended the training. This will provide a support forum for discussions. You do not need to be the only one answering questions. The students can help themselves but you moderate them and jump in when the answers are wrong or when discussions deviate.
Continuing support is one area online training lacks and communities and forums such as Facebook Groups can help fill that void.
- When you moderate student discussions, make sure the quiet ones speak up too. You can’t see them, only how active they are. So gently push for activities. You can give students points/marks for activity in Groups as encouragement.
Follow up items (from moderator or chat questions that are not answered)
- Always follow up online. This can be via email or post to Facebook Group. Let me know if you want to know how to set up a Facebook Group for learning support and student self-help.
- Also follow up on feedback and surveys. Feedback is 2-way and improvements are always welcome.