Apple, Sony, hp and Samsung. What do they have in common? All use Online Groups and Communities to improve customer satisfaction and experience.
In this half day Master Class, we shall explore real life benefits of online communities in digital marketing, word-of-mouth sales, social media support and crowd-sourced product development.
We will show, step-by-step, how to launch and then grow such a community for both business and non-profit organisations. We will discuss how to launch on Facebook and migrate when it gets successful.
To ensure transfer of learning and application, we provide participants with a one-hour coaching and consultancy session. The consultancy will be provided by NU Creatives, our Social Media expert partner.
Case Studies | Sales Tools & Techniques | Coaching & Consultancy | Interactive & Intensive | Industry Experts | Qualified Trainers
Learn real life benefits of online communities/groups and the steps to build one to increase sales and return-on-investment (ROI).
Best suited for Strategists and Managers in Sales, Marketing, Product Development, Customer Experience, and for Entrepreneurs
Date: 17 August 2019
Time: 9:30am to 12:30pm
Venue: The Pansodan, 106 Pansodan Road, Kyauktada Township, Yangon.
Fees: MMK 100,000 / MMK 75,000 Discounted
25% Discount applies to AYA Bank Employees, Yoma Bank employees, French Chamber of Commerce Myanmar members, UMFCCI members, LEARN certified students and NU Creatives clients.
WaiKong Chia
Director & Principal
Jakkolab Pte Ltd
In the last 7 years, Wai Kong has been coaching telecom operators and banks in communities, social media support and transforming their customer journeys.
He has also launched crowd-sourced innovation for high-tech manufacturers and a word-of-mouth marketing community to sell SIM cards.
Waikong is a Singapore Certified Management Consultant. Certificate Registration No: SCMC-1808-P0227.
Please leave your contact to reserve your seat.